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 The Customer Experience Edge: One Customer. One Experience. One Enterprise

Executive Dinner . Customer Experience Edge Executive Dinner

Executive Dinner by invitation only
The Customer Experience Edge:
One Customer. One Experience. One Enterprise

 Schedule 2024 from 6:30 till 10:30 p.m.
FEBRUARY MARCH APRIL MAY
03 Abu Dhabi
04 Dublin
05 Dubai
06 Mumbai
07 Warsaw
07 Sydney
09 Delhi
13 Copenhagen
14 Johannesburg
15 Wellington
18 Seoul
20 Amsterdam
20 Barcelona
21 Stockholm
22 London
27 Belgrade
28 Hamburg
04 Frankfurt
06 Amsterdam
07 Oslo
08 Zurich
08 Tallinn
11 Helsinki
12 Gaborone
13 Paris
14 Prague
15 Warsaw
18 Vilnius
19 Moscow
20 Belgrade
21 Geneva
25 Madrid
26 Istanbul
27 Kiev
28 Abuja
03 Budapest
04 Tokyo
05 Copenhagen
08 London
09 Atlanta
10 Moscow
11 Minsk
12 Kuala Lumpur
15 Sao Paulo
16 Rio de Janeiro
17 Astana
18 Shanghai
19 Beijing
22 Boston
23 San Francisco
01 New York
02 Chicago
03 Santiago
06 Buenos Aires
07 Nairobi
08 Helsinki
09 Brussels
10 Frankfurt
13 Milan
14 Stockholm
15 Doha
16 Rome
17 Dublin
27 Prague
28 Mumbai
29 Singapore
30 Bangkok
JUNE JULY AUGUST  SEPTEMBER
03 Johannesburg
04 Riga
05 Hanoi
06 Delhi
07 Jakarta
10 Lusaka
11 Seoul
12 Hong Kong
13 San Francisco
17 Tokyo
19 Oslo
20 New York
25 Chicago
26 Sao Paulo
03 Mexico City
04 Dublin
05 Santiago
10 Rio de Janeiro
11 Hamburg
12 Sydney
16 Buenos Aires
17 Wellington
19 Geneva
22 Copenhagen
23 Abuja
24 Manila
31 Riga

01 Gaborone
04 Dubai
07 Kiev
08 Jakarta
08 Helsinki
12 Beijing
13 Tallinn
14 Shanghai
15 Windhoek
16 Boston
20 London
21 New York
22 Dodoma
23 Stockholm
26 Madrid
27 Moscow
29 Taipei
03 Maputo
04 Hamburg
05 Frankfurt
09 Hong Kong
10 Abu Dhabi
11 Astana
11 Doha
12 Dublin
16 Nairobi
17 Prague
18 Oslo
19 Bangkok
19 Brussels
23 Amsterdam
25 Vilnius
26 Singapore
27 Geneva

OCTOBER NOVEMBER DECEMBER  
02 Milan
03 Warsaw
04 Vienna
08 Budapest
09 Kuala Lumpur
10 Paris
11 Copenhagen
15 Zurich
17 London
18 New York
22 Barcelona
23 Helsinki
24 Chicago
25 Atlanta
30 San Francisco
31 Boston
01 Hanoi
05 Dodoma
06 Jakarta
08 Wellington
12 Mumbai
13 Tokyo
14 Johannesburg
14 Beijing
18 Delhi
19 Stockholm
20 Seoul
21 Minsk
25 Kuala Lumpur
26 Shanghai
27 Santiago
28 Hong Kong
04 Sao Paulo
04 Mexico City
04 Maputo
09 Sydney
10 Lusaka
11 Oslo
12 Rio de Janeiro
17 Riga
18 Windhoek

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is to discuss Customer Experience trends in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

In a recent survey by Bloomberg BusinessWeek, 80% of executives said that customer experience is a strategic objective in 2013, but only 20% believe that they are doing a good job at this today.

With today’s digitally armed and socially connected customer, the customer experience is now your competitive battleground. Are you prepared to put customers at the center of your enterprise and have them become your best advocates?

Today’s customers are more empowered than ever – digitally connected, socially networked, and better informed. They have immediate access to and intimate knowledge of the traditional four P´s of marketing – price, product, promotion, and placement. The result: marketers are losing influence. To survive, modern marketers must transform how they engage with customers.

Based on market research, case studies and statistics, you will discuss how to combine strategy, leadership, organizational change, and technology to develop highly valued products and services, transform your customers into loyal evangelists and grow your business.

Topics to be discussed at this Dinner:

  • Transformation of Customer Experience in the social area
  • How to successfully transform an organization into a customer centric one?
  • Strategies for the Empowered Modern Marketer
  • How to leverage powerful analytics to understand hidden market trends and granular customer insights?
  • How to champion customer experiences across interaction channels, such as social and mobile channels?
  • How to consistently delight your audiences with personalize interactions throughout the entire customer lifecycle?
  • How to streamline marketing operations with greater transparency and collaboration?


This Executive Dinner is of particular interest to:

  • Chief Executive Officer
  • Chief Marketing Officer
  • SVP of Marketing
  • Head of Digital Marketing
  • Head of Social Media
  • Head of Marketing Operations

Impressions of previous "Customer Experience Edge" Executive Dinners:

GUESTS
In March 2019, 21 guests from companies such as Canadian Pacific Railway, Magna International , Suncor Energy Products, Empire Company, Manufacturers Life Insurance, Bombardier Aerospace, Royal Bank of Canada, George Weston, Research In Motionand and others exchanged experiences and best practices, expanded their personal networks and engaged in executive talk.

PräsentationDINNER SPEAKERS
At An Executive Dinner, you will listen to a "Customer Experience Edge" Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected."
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©

www.axa-gulf.com               -> more Statements


Marriott Grosvenor Square London
Our Executive Dinners always take place in
first-class
locations.

Executive Dinner
by GEN - The Global Executive Network


  Registration

Inês Henrigues  
Reservations are accepted only by e-Mail. Please contact:

Inês Henriques
e-Mail: info@the-global-executive-network.com
theglobalexecutivenetwork.com
Global Toll Free: +1-800-941-3216

Please note that your reservation is valid only after e-mail confirmations have been sent to you!
 

More Global Executive Networking: -> Professional Council -> ...more current Executive Dinners


 About GEN - The Global Executive Network

GEN - The Global Executive Network is a global provider of high-quality Executive Events for senior business professionals, covering current trends for industry-focused and management-related topics.

The company operates in more than 90 countries and has achieved an excellent reputation. Each year, more than 10,000 senior management guests of The Global Fortune 15.000 Companies participate in GEN’s Executive Events.

More than 1,000 events covering over 50 different subjects are offered every year.

» Learn more about GEN

 

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