Executive Dinner . Field Service Organizations 

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is to discuss Strategies for Field Service Organizations in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

We are in the middle of a customer revolution, where the customer has the power. No longer tethered to a traditional business model of engagement, today’s social customer now has anytime access to the most advanced technology, which empowers them to take charge of their relationship with their brands and vendors.

Companies need to enhance customer service and exceed customers’ expectations without breaking the bank. That means reducing service costs, limiting returns, and making the best use of field resources. It also means getting real-time visibility into the status of service resources – budgets, assets, employees, and time. And it means using tools to optimize decision making – for the biggest possible financial and tactical impact.

Topics to be discussed at this Dinner:

• Strategies for the Field Service Organizations
• Megatrends regarding Customer Experience in The Social Era
• What does Customer Experience mean for a Customer Service organization?
• How to drive efficiency in field service operations
• How to leverage field service teams to support sales

This Executive Dinner is of particular interest to:

• Head of Field Service
• Head of Service Operations
• Head of Customer Care
• Head of Customer Support
• Head of Services
• Chief Information Officer (CIO)

Impressions of previous "Strategies for the Field Service Organizations" Executive Dinners:

GUESTS
In March 2019, 21 guests from companies such as Proctor & Gamble, Verizon, McKesson, Valero Energy, AT & T, Cardinal Health , ExxonMobil, United Health Group, Chevron, General Electrics, Conoco Phillips, IBM and others exchanged experiences and best practices, expanded their personal networks and engaged in executive talk.

DINNER SPEAKERS
At an Executive Dinner, you will listen to a "Strategies for the Field Service Organizations" Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected."
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©
www.axa-gulf.com               -> more Statements

  Registration

Reservations are accepted only by e-Mail. Please contact: Inês Henriques e-Mail: info@the-global-executive-network.com theglobalexecutivenetwork.com Global Toll Free: +1-800-941-3216 Please note that your reservation is valid only after e-mail confirmations have been sent to you!

GEN - The Global Executive Network is a global provider of high-quality Executive Events for senior business professionals, covering current trends for industry-focused and management-related topics.

The company operates in more than 90 countries and has achieved an excellent reputation. Each year, more than 10,000 senior management guests of The Global Fortune 15.000 Companies participate in GEN’s Executive Events.

More than 1,000 events covering over 50 different subjects are offered every year.