Executive Dinner . Customer Engagement – ‘Decision Hub’ 

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is created to discuss "Strategies for personalised and profitable Customer Engagement using a ‘Decision Hub’ approach" in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

Experience is the sum of all the engagements a customer has with you in their journey. With increasingly demanding, connected and digitally savvy customers, how can organisations consistently deliver meaningful and human-like interactions at scale across multiple digital and physical channels? Most organisations have grown in siloed business units, with isolated pockets of customer information that lead to poor, inconsistent experiences. What’s more, customer data is often out-of-date or incomplete.

Topics to be discussed at this Dinner:

• Strategies to achieve personalised customer interactions at speed and scale, in real-time regardless of where the data resides or system used
• How to understand the customer's individual context to differentiate at every opportunity
• Practices to understand what’s inside your customer brain by using real-time contextual data and predictive intelligence

This Executive Dinner is of particular interest to:

Impressions of previous "Strategies for personalised and profitable Customer Engagement using a ‘Decision Hub’ approach" Executive Dinners:

GUESTS
In September 2019, 21 guests from companies such as Alfa Strakhovanye, Alfabank Russia, Alphainsurance, Admiral Group, Affinity Water, ALLIANZ ITALY, Banco Popolare, BNPP Group, BPER-Banca Popolare Emilia Romagna, BPM.Banca Popolare di Milano, BPSO-Banca Popolare di Sondrio, Cattolicia, Cedacri, Credito Valtellinese, ENEL, FastWeb, Ferrovie Italiane, Finmeccanica, Generali, Ageas, Aggreko, AIG, Albion Water, MIN DEF, Pole Emploi, CNAM TS, Carsat, Disic, Acoss, Orange, EDF, Total, Veolia, Bytel, BKS Broker, BVEB, Gazprombank, Ingosstrakh, Anglo American, CEA, Alkane Energy, Allergan, Alliance Boots, Anglian Water and others exchanged experiences and best practices, expanded their personal networks and engaged in executive talk.

DINNER SPEAKERS
At an Executive Dinner, you will listen to a Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"This is to express my at most appreciation to GEN for inviting me to the “Drivers of Innovation and Growth” Executive Dinner held yesterday at Burj Al Arab. The event was very well planned & organized, fantastically executed and professionally directed. It was a real delight to be amongst such a wonderful and high caliber group of executives from various industries discussing, sharing and presenting various experiences from their own organizations. Once again, thank you very much for your kind assistance and support and once the event’s photos are published, please drop me a note."
EVP FINANCE (D) & VP INFORMATION TECHNOLOGY
Saudi Arabian Airlines
www.saudiairlines.com
Riyadh, Kingdom of Saudi Arabia  |  » more Statements

 Registration

Reservations are accepted only by e-Mail. Please contact: Inês Henriques e-Mail: info@the-global-executive-network.com www.theglobalexecutivenetwork.com Global Toll Free: +1-800-941-3216 Please note that your reservation is valid only after e-mail confirmations have been sent to you!

GEN - The Global Executive Network is a global provider of high-quality Executive Events for senior business professionals, covering current trends for industry-focused and management-related topics.

The company operates in more than 90 countries and has achieved an excellent reputation. Each year, more than 10,000 senior management guests of The Global Fortune 15.000 Companies participate in GEN’s Executive Events.

More than 1,000 events covering over 50 different subjects are offered every year.