Executive Dinner . Customer Engagement Models 

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic. Executive Dinners are usually attended by between 18 and 22 executive guests and participation is always free of charge.

Learn at the Executive Dinner “Customer Engagement Models in the Financial Services Industry” how leading companies deal with the current market challenges and engage in high-level networking. You can hear from business experts experts how to how to leverage on pricing strategies.

Many businesses today are a critical crossroads. Sluggish economic growth, uncertainty about the future, and tightening regulatory pressures are putting businesses in a bind. Add to this the rising power of consumers. Armed with the web and diverse intelligent mobile devices, customers today enjoy tremendous leverage to shop around, switch to a competitor, and engage companies with greater control.  Forward-thinking companies are jumping on the movement and shifting from operations- and cost-centric efforts  to initiatives that enhance the customer experience. Customer-focused solutions are the foundation for creating better customer engagements across all touch points in the customer relationship life cycle.

Topics to be discussed at this Dinner:

• How to shift from operational, cost-centric efforts to a customer-centric, process automated approach?
• How to create better customer engagements across all “touch points” in the customer relationship?
• How to enhance customer experience while driving revenues and increasing customer retention?
• How to leverage technology across multiple communication channels to enhance customer experience?

This Executive Dinner is of particular interest to:

Customer Service: Chief Customer Service Executive Chief Customer Service Officer Vice President of Customer Service Call Center: Chief Call Center Executive Chief Call Center Officer Vice President of Call Center Operations: Chief Operations Executive Vice President of Operations Change Management: Head of Business Innovation Vice President of Process Improvement Chief Change Officer Head of Process Re-Engineering

Underwriting: Chief Underwriting Executive Chief Underwriting Officer Vice President of Underwriting Sales & Distribution: Vice President of Sales Chief Sales Executive Chief Sales Officer Finance: Chief Financial Officer Audit: Chief Audit Officer Corporate Audit Executive Chief Audit Executive Vice President of Audit Claims: Chief Claims Executive Chief Claims Officer Vice President of Claims

Impressions of previous "Customer Engagement Models in the Financial Services Industry" Executive Dinners:

GUESTS
In May 2015, 22 guests from companies such as HSBC USA, Allstate, METLIFE AUTO AND HOME, AON, Swiss Re-Insurance America, JOHN DEERE INSURANCE GROUP, Zurich Insurance Group CC Services, , Farmers Automobile Insurance Association and others exchanged experiences and best practices, expanded their personal networks and engaged in shop talk.

DINNER SPEAKERS
At An Executive Dinner, you will listen to a "Customer Engagement Models in the Financial Services Industry" Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected."
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©
www.axa-gulf.com               -> more Statements

Our Executive Dinners always take place in first-class locations. Executive Dinner by GEN - The Global Executive Network

  Registration

Reservations are accepted only by e-Mail. Please contact: Inês Henriques e-Mail: info@the-global-executive-network.com theglobalexecutivenetwork.com Global Toll Free: +1-800-941-3216 Please note that your reservation is valid only after e-mail confirmations have been sent to you!

More Global Executive Networking:

-> Professional Council

-> ...more current Executive Dinners