Executive Dinner . Customer Experience Edge Executive Dinner

Executive Dinner
The Customer Experience Edge:
One Customer. One Experience. One Enterprise

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is to discuss Customer Experience trends in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

In a recent survey by Bloomberg Businessweek, 80% of executives said that customer experience is a strategic objective in 2012, but only 20% believe that they are doing a good job at this today.

With today’s digitally armed and socially connected customer, the customer experience is now your competitive battleground. Are you prepared to put customers at the center of your enterprise and have them become your best advocates?

Meet Reza Soudagar, author of “The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable, and Positive Experience for Your Customers”.

Based on market research, case studies and statistics, you will discuss how to combine strategy, leadership, organizational change, and technology to develop highly valued products and services, transform your customers into loyal evangelists and grow your business .

Topics to be discussed at this Dinner:


This Executive Dinner is of particular interest to:

Impressions of previous "Customer Experience" Executive Dinners:

GUESTS
In March 2019, 21 guests from companies such as Sigdo Koppers, Alimentos Fruna, LATAM Airlines Group, Celulosa Arauco y ConstitucionBanco de Chile, Empresas COPEC, Antarchile, LAN Airlines, Sodimac, Quinenco, Corporacion Nacional del Cobre de Chile, Walmart Chile, S.A.C.I. Falabella and others exchanged experiences and best practices, expanded their personal networks and engaged in shop talk.

PräsentationDINNER SPEAKERS
At An Executive Dinner, you will listen to a "Customer Experience" Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected."
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©

www.axa-gulf.com               -> more Statements


Marriott Grosvenor Square London
Our Executive Dinners always take place in
first-class
locations.

Executive Dinner
by GEN - The Global Executive Network


  Registration

Inês Henrigues  
Reservations are accepted only by e-Mail. Please contact:

Inês Henriques
e-Mail: info@the-global-executive-network.com
theglobalexecutivenetwork.com
Global Toll Free: +1-800-941-3216

Please note that your reservation is valid only after e-mail confirmations have been sent to you!
 

More Global Executive Networking: -> Professional Council -> ...more current Executive Dinners