Executive Dinner . Customer Engagement – ‘Decision Hub’ 

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is created to discuss "Strategies for personalised and profitable Customer Engagement using a ‘Decision Hub’ approach" in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

To win over new customers, a centralized brain is a must have – a system that unifies your business rules and your customer decision strategies across Marketing, Sales, and Service functions. It’s where an organization makes key decisions about offers, timing, and channels. It has to be predictive and adaptive – employing statistics and modeling to determine the next best action for every customer, at every interaction. Ultimately, it must balance the customers’ needs with the company’s goals.

Topics to be discussed on the Executive Dinner will be:

• Creating a corporate cognitive brain that delivers the best customer engagement across Marketing, Sales and Service
• Deciphering and refining the Internet of Things to better understand customer engagement and react proactively
• Integrating predictive and adaptive analytics into your customer engagement efforts – making the right offer, to the right customer, at the right time, and through the right channel

This Executive Dinner is of particular interest to:

Head of Sales Officer Head of Revenue Head of Strategy Head of Relationship Management Head of Customer Value Management Head of Customer Base Management Head of Customer Retention/Loyalty

Head of Marketing Head of Customer Experience/Engagement Head of Customer Decisioning/Insights Head of Analytics Head of IT Head of Operations/Sales Operations

Impressions of previous "Strategies for personalised and profitable Customer Engagement using a ‘Decision Hub’ approach" Executive Dinners:

GUESTS
In September 2015, 21 guests from companies such as AT&T, Tenet Healthcare Corporation, CenturyLink, TMX Group Limited, IGM Financial, Charter Communications, Huntington Bancshares, Comcast Corporation, State Street Corporation, Cox Enterprises, DIRECTV Group, Partners Healthcare System, Inc., Fannie Mae, Ericsson, Frontier Communications, Walgreen Co, McGraw Hill Financial, Dignity Health, Netflix, HD Vest, NewsCorp, BB&T, Rogers Communications, Sirius XM Radio, BlackRock, Sprint Nextel Corp., Raymond James Financial, Time Warner Cable, DISH Network, Experian, Walt Disney Companies, Time Warner, Bank of America, T-Mobile USA, Fidelity Investments, TracFone Wireless, US Cellular, Twenty-First Century Fox, Verizon Communications, KeyCorp, KPMG, Viacom, Alliance Data Systems Corporation, Allianz, CIT Group, Medical Mutual of Ohio, Ally Financial, Barclays, Global Payments, Quicken Loans, BBVA Group, Great-West LIFECO, Bloomberg LP, Walt Disney Companies, First Data, BNY Mellon, Broadridge Financial Solutions, Capital One, UPMC, MasterCard International, Molina Healthcare, Citigroup, Morgan Stanley, Delta Dental, Premera Blue Cross, Sutter Health Corporation, Fiserv, PayPal, General Electric, Mozido, LLC, People's United Financial, Stifel Financial Corp., UBS AG, Wells Fargo, Aetna, Banner Health, Catalyst Health Solutions, CIGNA Corp., CVS Health, DaVita HealthCare , Partners, Express Scripts, Fallon Health Plan, Harvard Pilgrim Health Care, Intermountain Healthcare, McKesson Corporation, Patient Advocate Foundation, Spectrum Health Systems, Vizient and others exchanged experiences and best practices, expanded their personal networks and engaged in executive talk.

DINNER SPEAKERS
At an Executive Dinner, you will listen to a Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"This is to express my at most appreciation to GEN for inviting me to the “Drivers of Innovation and Growth” Executive Dinner held yesterday at Burj Al Arab. The event was very well planned & organized, fantastically executed and professionally directed. It was a real delight to be amongst such a wonderful and high caliber group of executives from various industries discussing, sharing and presenting various experiences from their own organizations. Once again, thank you very much for your kind assistance and support and once the event’s photos are published, please drop me a note."
EVP FINANCE (D) & VP INFORMATION TECHNOLOGY
Saudi Arabian Airlines
www.saudiairlines.com
Riyadh, Kingdom of Saudi Arabia  |  » more Statements

Our Executive Dinners always take place in high-class locations. Executive Dinner by GEN - The Global Executive Network

 Registration

Reservations are accepted only by e-Mail. Please contact: Inês Henriques e-Mail: info@the-global-executive-network.com www.theglobalexecutivenetwork.com Global Toll Free: +1-800-941-3216 Please note that your reservation is valid only after e-mail confirmations have been sent to you!

More Global Executive Networking:

-> Professional Council

-> ...more current Executive Dinners