Executive Dinner . Social Customer Service Executive Dinner

Executive Dinner by invitation only
The Social Customer Service Strategy
Aligning Social Media Strategies Across Marketing and Customer Service

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic. Executive Dinners are usually attended by between 18–22 executive guests and participation is always free of charge.

Learn from the "Social Customer Service Strategy" Executive Dinner how leading companies deal with the current market challenges and engage in high-level networking.

So far, most enterprises have only addressed the opportunities for using social media in marketing. They have adapted their marketing strategies to benefit from the new revenue and branding opportunities provided by social media. But in order to create a cohesive customer experience strategy and connect data across departments, enterprises need to include social media response in their customer service function. Agents should be empowered to handle interactions in social media. Many types of organization can benefit from having a social customer service strategy.

Topics to be discussed at this Dinner:

This Executive Dinner is of particular interest for:

Impressions of previous "Social Customer Service" Executive Dinners:

GUESTS
In September 2019, 23 guests from companies such as Invesco, LB Merton, Lincolnshire County Council, Nomura Holdings, Bank of America, Birmingham City Council, Clarks, Dyson, E.ON., GM, Hitachi, HSBC Retail Banking, Premier Farnell, Rentokil, Santander, Barclays, Selfridges, ACE Group, Affinity Water, Apax / Travelex and others exchanged experiences and best practices, expanded their personal networks and engaged in shop talk.

Dinner SpeakerDINNER SPEAKER
At an Executive Dinner, you will listen to an expert of OVUM, Aphrodite Brinsmead, Senior Analyst, Enterprise about "Social Customer Service" Dinner Speech (exactly 15 minutes), presenting a concrete business case. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected"
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©

www.axa-gulf.com               -> more Statements


Marriott Grosvenor Square London
Our Executive Dinners always take place in
first-class
locations.

Executive Dinner
by GEN - The Global Executive Network


  Registration

Inês Henrigues  
Reservations are accepted only by e-Mail. Please contact:

Inês Henriques
e-Mail: info@the-global-executive-network.com
theglobalexecutivenetwork.com
Global Toll Free: +1-800-941-3216

Please note that your reservation is valid only after e-mail confirmations have been sent to you!
 

More Global Executive Networking: -> Professional Council -> ...more current Executive Dinners